How We Use Your Information
The ISP stores, processes, and maintains data related to you in order to provide support, offer new products and services, and provide our Services to you in accordance with the rules of regulatory bodies. You may choose not to provide such information to us; however, if you do not, you will not be able to participate in the Services, register as a Customer, or open an Account.
The ISP uses and discloses your Personal Information only as follows:
- To Provide the Services
- Setting up your account and account management
- Measure credit and payment risk
- Service delivery
- Billing and invoicing
- Authenticating access to your account
- Maintenance and operations, including management of the network and devices supporting our service and our systems
- Provide technical support
- Help with hardware and software upgrades for devices and systems
- To Communicate with You
- Respond to your questions
- Personalize communications
- Send you service-related announcements
- To Understand Your Use of and Make Improvements to Our Services
- Understand the use of our existing Services
- Identify and develop new products and services
- Create measurement and analytics reports for us and others
- To Provide Recommendations and Deliver Relevant Advertising
- Market the Services
- Let you know which products and services we think may be of interest to you
- Help third-party advertisers and programmers deliver more relevant advertising on our Services and other services and platforms.
- To Investigate Theft or Other Illegal Activities and to Ensure a Secure Online Environment\
- Detect the unauthorized use, or abuse of the Services
- Protect our customers from fraudulent, abusive, or unlawful use of the Services
- Protect our rights, our personnel, and our property
- Comply with applicable law
- To enforce the ISP’s Terms of Service; and
- As otherwise set forth in this Privacy Policy.
The ISP may use your Personal Information to communicate with you regarding the Platform or to call, text, message or chat with you about services that we believe may be of interest to you. If you decide at any time that you no longer wish to receive marketing communications from us, you may opt-out and any time by replying “unsubscribe” on each communication channel individually (call, text, email, message, chat) that you would like inbound communications ceased. Please note that you cannot opt out of administrative emails or calls such as regulatory, billing, or service notifications.
You also authorize ISP to use information about you that is publicly available or available directly or indirectly from credit reporting agencies in verifying your identity, performing background checks, investigating suspicious activity, or for any other purpose for so long as your Account is open or any amount is owed to the IP. You authorize the ISP to obtain consumer credit and other reports from any consumer reporting agency or provider of publicly available background information to gather information necessary in the sole discretion of the ISP.
How We Share Your Information
We will not sell, rent, or trade your Personal Information to any unaffiliated third parties. This includes your Internet usage information, video usage information, or call detail information. We will not otherwise disclose your Personal Information to unaffiliated third parties except as provided for in this Privacy Policy or as required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
There are certain circumstances, outlined below, in which we may share your Personal Information without further disclosure to you. From time to time, we hire other companies to perform certain business and technology related functions (e.g., database maintenance, technical support, installation / repair services and payment processing). In the case we hire another company to perform a function of this kind, we will provide that company only with the minimum information they need to perform their specific function(s). The ISP maintains physical, electronic, and procedural safeguards that comply with applicable federal and state laws, rules, and regulations to safeguard Personal Information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
